SRC opens new customer service office in Anse Royale

The Seychelles Revenue Commission (SRC) has opened a new customer service office in Anse Royale. The move aims to improve service delivery and taxpayer access.

The office is located at Maison Royale, formerly the CSB building, next to the University of Seychelles. It has been operational since Tuesday, 23 December 2025.

From 5 January 2026, the Anse Royale office will serve taxpayers in the southern region on weekdays from 08:00 to 16:00. Cashiering services will be available until 14:00.

The SRC’s Director for Taxpayer Education and Service Delivery, Sheryl Barra, spoke during a visit on the opening day. She said expanding services in the south had long been necessary.

“There has always been the need for SRC to extend its services within the southern part of Mahé, taking into consideration the distance taxpayers have to commute to Providence or Victoria to be assisted,” she said.

Ms Barra said identifying a suitable location had been challenging. She noted the need for adequate parking and sufficient space to manage queues during peak tax payment periods.

“The move to Maison Royale is part of the Commission’s strategic plan to decentralise its services, to provide ease of access to taxpayers, and we hope that the location is used effectively,” she added.

Before relocating, SRC provided limited services twice a month at the Public Utilities Corporation Customer Service Centre in Anse Royale. The centre accepted only tax payments.

The new office will strengthen SRC’s presence in the southern region. Two permanent officers will be based at the new office, and it will operate five days a week. Services will include business registration, filing of tax returns, and payments. The office will also provide advisory support and handle requests for tax clearance, withholding tax certificates, and income tax certificates.

SRC is encouraging taxpayers to make full use of the Anse Royale office. The Commission says this will help ease pressure caused by parking constraints and long queues. This is especially important as monthly tax deadlines on the 21st and the annual tax due date on 31 March 2026 approach.